Common Questions

Account Status

• Subscription Information - How to update or change account details or payment
• Changing my email address.
• How much time is left in my subscription?

How imp works

• imp Operating Modes: Screening Mode, Allow All Calls, and Do Not Disturb Explained
• Call Waiting and imp - Enhancing Your Imp Box: Improve Call Screening by Disabling Call Waiting
• Automatically Greenlisting vs Manually Greenlisting: Greenlist and Greylist contact sharing explained
• What does this button do? - Page features and where to find more details
• How do I add a number to the Greenlist?
• Home screen edit button - Selecting multiple notification and mass editting

See all 19 articles

Requirements

• What do I need? (What requirements do I have to have to use an imp box?)
• I have VoIP/Ooma/Comcast/Magic Jack/ billybob internet, will imp work with them?

Scammers and Spam

• imp saved me from a scam call. Is there any way to report that number?