We understand that circumstances change, and sometimes you need to cancel your imp box subscription. Here's how you can do it:
1. To cancel your imp box subscription and payments contact us:
- To cancel your imp Box subscription, please send an email request to help@joinimp.com or call us at 800-374-0056. This is the only way to stop payments on your account. Our dedicated support team will assist you with the cancellation process. Please note that deleting your imp app on your smartphone does not automatically cancel your account. You need to contact us.
3. Manage Your Subscription, including changing credit cards:
- You can manage your subscription directly through our billing platform. Here, you can view your subscription status, update payment information or billing address, and access receipts of past payments. Visit the following link to access your subscription details: customer payment portal