This article will help guide you through the app onboarding process. Before we begin you will need:
- An imp™ box installed on your landline phone. For more instructions on installing your imp box click here. You can also watch a video of that process here.
- The imp box controller app. Here are some quick links to them:
- The Bluetooth turned on on your smartphone. This can be found in your pull down menu or in your settings. Please note, once setup is complete it does not need to stay enabled.
- Your Wi-Fi credentials. Please note them ahead of time so as not to need to leave the app once we begin the onboarding process. This will ensure a smooth onboarding.
Once you are satisfied that the above conditions are met, open the imp app. The steps are listed below. If you would like more details about any page you are on in the app, tap the 🛈 symbol on the top right of any page.
The Welcome Page - Step 1
Tap the Grey Field to begin. It will open your keyboard.
Input your email address and tap 'Done' on your keyboard.
The area that says "Get Started" will change. Tap Continue to my Account to go on.
Account Creation - Step 2
Tap Name to open your keyboard. Enter your name.
On the next line, you'll note we have copied your email over for you from the first page.
Tap Password to create a new password for your account.
"Create an Account" will turn Green when all information is provided.
Tap Create an Account to go to the next page.
Connect Everything Confirmation - Step 3
On the first page, tap Enable Bluetooth so the imp can discover your WiFi networks.
On the pop up, Tap ok to confirm permissions. Please note, you phone may produce an additional permissions popup. If this occurs, please tap ok there as well.
On the last page, confirm the lights on the imp box are yellow and then tap Everything is Plugged in.
Please note, the above pictures are from an iPhone. If you are on an Android, it will display the last page first and then as for location permissions after. Please Enable location if on an Android.
Get to Know Your imp - Step 4
Once the imp app locates your imp box, it is ready to be personalized.
Tap Friendly name for this imp to open your keyboard. Have fun here and give your imp a clever name. Points for creativity. You will see this name whenever you get a notification on your cell phone.
Tap Landline phone number next and enter your 10-digit landline phone number. Scammers will sometimes spoof your own phone number. Providing this information let's the imp know to stop that caller in their tracks.
Tap Nice to meet you, imp at the bottom of the screen. It will turn green once the above fields are completed.
Create WiFi Connection - Step 5
On the next screen, imp will search for your WiFi network.
Once done, Select your WiFi name (SSID) from the list.
On the next screen, input your WiFi password. Passwords are case sensitive. Pro tip: tap the eye icon to review your WiFi password before you submit it.
Please note: unsecured networks are not compatible with the imp box.
Greenlist Rules - Step 6
On the next screen, you're given some customization options.
Add all contacts automatically is going to take all the contacts on your cell phone and add them to the approved caller list for your landline. These folks can make your landline phone ring.
Permissions - Step 7 - LAST STEP!
On the first panel, tap "imp End User Agreement" to review. A pop-up will appear with the terms. Tap the x to close.
Check the box next to "Yes, I agree..." and the finish set up button will turn Green.
Tap "Finish Set Up"
Your imp app will take a moment to sync up. While you're waiting, swipe through some helpful tips about the imp app.
Congratulations! You've completed setup. Tap "Enable Notifications" for an optimal user experience. If you're not sure you want notifications delivered to your cell phone, tap "Later." You can change your notification settings in the "Settings" menu in the imp app.
Once you're on your home screen, you should receive a test call from "imp support."
If you have any trouble throughout this process, agents are standing by to help. You can email firstname.lastname@example.org or call 800-374-0056.
Welcome to the imp community.