I’m not getting calls on my landline phone.

Most commonly, we have seen “Do Not Disturb” as the culprit here. 

1. 1. Go to the “Devices” tab in your imp app and see if “Do Not Disturb” is active. 
   2. The button will appear black with white writing if it is on. 
   3. Simply tap it to turn it off.

If that does not resolve your issue, please tap “submit a request” at the top right of this page.